Viviot.Api

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AddSupportRequestComment

SupportRequests
Requires Authentication
Requires the role:TenantAdmin
The following routes are available for this service:
POST/supportrequest/{SupportRequestId}/commentsAdds a comment to a Support Request.
AddSupportRequestComment Parameters:
NameParameterData TypeRequiredDescription
SupportRequestIdpathstringYesSupport Request Id (GUID)
TextbodystringYesThe comment text.
BaseRequest Parameters:
NameParameterData TypeRequiredDescription
VersionformintegerNoApi version
SupportRequestCommentResponse Parameters:
NameParameterData TypeRequiredDescription
DataformList<SupportRequestCommentView>No
BaseResponse Parameters:
NameParameterData TypeRequiredDescription
ResponseStatusformResponseStatusNo
SupportRequestCommentView Parameters:
NameParameterData TypeRequiredDescription
IdformGuidNo
SupportRequestIdformGuidNo
AuthorBusinessUserIdformintNo
AuthorNameformstringNo
TextformstringNo
CreatedAtformDateTimeNo
AzureDevOpsCommentIdformint?No

To override the Content-type in your clients, use the HTTP Accept Header, append the .xml suffix or ?format=xml

HTTP + XML

The following are sample HTTP requests and responses. The placeholders shown need to be replaced with actual values.

POST /supportrequest/{SupportRequestId}/comments HTTP/1.1 
Host: api.4spaces.io 
Accept: application/xml
Content-Type: application/xml
Content-Length: length

<AddSupportRequestComment xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Viviot.Api.ServiceModel.Api.Business">
  <Version xmlns="http://schemas.datacontract.org/2004/07/Viviot.Api.ServiceModel.Api.Base">0</Version>
  <SupportRequestId>00000000-0000-0000-0000-000000000000</SupportRequestId>
  <Text>String</Text>
</AddSupportRequestComment>
HTTP/1.1 200 OK
Content-Type: application/xml
Content-Length: length

<SupportRequestCommentResponse xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/Viviot.Api.ServiceModel.Api.Business">
  <ResponseStatus xmlns:d2p1="http://schemas.servicestack.net/types" xmlns="http://schemas.datacontract.org/2004/07/Viviot.Api.ServiceModel.Api.Base">
    <d2p1:ErrorCode>String</d2p1:ErrorCode>
    <d2p1:Message>String</d2p1:Message>
    <d2p1:StackTrace>String</d2p1:StackTrace>
    <d2p1:Errors>
      <d2p1:ResponseError>
        <d2p1:ErrorCode>String</d2p1:ErrorCode>
        <d2p1:FieldName>String</d2p1:FieldName>
        <d2p1:Message>String</d2p1:Message>
        <d2p1:Meta xmlns:d5p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
          <d5p1:KeyValueOfstringstring>
            <d5p1:Key>String</d5p1:Key>
            <d5p1:Value>String</d5p1:Value>
          </d5p1:KeyValueOfstringstring>
        </d2p1:Meta>
      </d2p1:ResponseError>
    </d2p1:Errors>
    <d2p1:Meta xmlns:d3p1="http://schemas.microsoft.com/2003/10/Serialization/Arrays">
      <d3p1:KeyValueOfstringstring>
        <d3p1:Key>String</d3p1:Key>
        <d3p1:Value>String</d3p1:Value>
      </d3p1:KeyValueOfstringstring>
    </d2p1:Meta>
  </ResponseStatus>
  <Data xmlns:d2p1="http://schemas.datacontract.org/2004/07/Viviot.Api.ServiceModel.Views.Business.SupportRequest">
    <d2p1:SupportRequestCommentView>
      <d2p1:AuthorBusinessUserId>0</d2p1:AuthorBusinessUserId>
      <d2p1:AuthorName>String</d2p1:AuthorName>
      <d2p1:AzureDevOpsCommentId>0</d2p1:AzureDevOpsCommentId>
      <d2p1:CreatedAt>0001-01-01T00:00:00</d2p1:CreatedAt>
      <d2p1:Id>00000000-0000-0000-0000-000000000000</d2p1:Id>
      <d2p1:SupportRequestId>00000000-0000-0000-0000-000000000000</d2p1:SupportRequestId>
      <d2p1:Text>String</d2p1:Text>
    </d2p1:SupportRequestCommentView>
  </Data>
</SupportRequestCommentResponse>